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BroadSoft at the CallCenter / CRM Demo & Conference 2017 in Tokyo! Report on BIGLOBE Phone Business Workshop

On November 9th and 10th, BroadSoft had the opportunity to exhibit at the 2017 Tokyo Call Center/CRM Conference held in Sunshine City, Ikebukuro.

We exhibited our BroadSoft CC-One, the complete cloud contact center solution, and our best cloud communication tools.

On November 10th, in collaboration with Mr. Okamura of BIGLOBE, our partner company, we conducted a mini-workshop focusing on BIGLOBE’s success in using the BroadSoft solution.

Senior Expert Noriaki Okamura (right), BIGLOBE Corporate Services Division

Senior Expert Noriaki Okamura (right), BIGLOBE Corporate Services Division

Making the smartphone a business tool
BIGLOBE Phone Business offers a business communication solution that utilizes the functionality and convenience of smartphones. Mobile calls can be made that come from your company’s 03 number as well as extension calls. This allows you to achieve the same great performance both in and out of the office.

The BIGLOBE Phone Business smartphone application can be downloaded from both the Apple iTunes and Google Play Stores. Once the application and registration process are completed, you can access all the features and functions.

The two main attractions of BIGLOBE Phone Business are simplicity of use through the smartphone application and cost savings from making free calls on domestic and international business trips.

Contents (excerpts) of the workshop can be viewed here (video).
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For inquiries, please contact BroadSoft here.